Sea Quest is highly sensitive to the privacy and interest of our consumers. We do not sell or rent your personal information for any reason. When you access our site and submit your personal information, we take great measures to protect your privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
All changes to and/or cancellations of a reservation must be made 48 hours before the tour start time.
Contact us by phone to cancel or inquire about a cancellation. No-shows and cancelations within 48 hours to the tour will be charged the full price. Guests wanting to reschedule within 48 hours will incur a rebook fee of 75% of the regular tour price.
Customers will receive a full refund in the case of operator cancellation due to weather or other unforeseen circumstances.
ABOUT OUR WEBSITE SECURITY:
Sea Quest online reservations pages are designed using Secure Socket Layer technology to provide you with a safe shopping environment. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service.
COLLECTION OF PERSONAL INFORMATION:
When you engage in certain activities on this site, such as booking a tour online, Sea Quest may ask you to provide certain information about yourself by filling out and submitting an online form. We use the personal information you provide us with to help facilitate the services you request. Examples of these services are: processing orders you place with us, customizing your experience, informing you about special promotions (if you’ve asked to be informed), detecting and protecting both us and you from fraud and criminal activity and improving our marketing and promotional efforts by analyzing site usage. We have strict policies about sharing your information with others and we do not reveal or sell your personal information to any third parties.
When you visit seaquesthawaii.com you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses.